Annual membership fees that were applied online can be changed or terminated by filling out the form at the link below.

Updating credit card information
Please update your credit card information by filling out the form available from the link below.

Terminating membership
Terminate your membership by filling out the form available from the link below.

Re-issueing password
Forgot your password? You can re-issue a new password by filling out the form available from the link below.

Handling of personal information
・The personal information that you enter on the forms will not be shared or distributed to any other third party without consent.

About annual membership fee
・Membership fee will be automatically processed by credit card once every year.

Others
・A confirmation email will be sent to your email address. (Please be aware that emails can not be sent to some mobile phones) If you do not receive email confirmation, it is possible a typing error occurred. Please contact Comment-Niger in such cases.

Distributor
Comment-Niger (Ippan Shadan Houjin Komon Nijeru)

Person responsible of management
Hideko Fukuda

Address
4-9-15 Goshogaoka, Moriya, Ibaraki 302-0119
info@comment-niger.org
http://www.comment-niger.org/

Payment for goods
Prices are as stated on the goods purchase page

Payment necessary other than the goods
Maling cost
* We ask customers to bear mailing cost in addition to the goods price.

Period of order validity
Seven days after order.

Payment necessary other than the goods
Mailing cost
*We ask customers to pay for shipping costs in addition to the price of the goods.

Period of order validity
Seven days after order.

Payment methods
・Credit card
・Bank transfer
*Payments cannot be payed in installments.
*Please bear any handling costs that may occur.

Defective Products
Please be sure to check the product immediately after delivery.
Although we give due attention to the quality of the product upon shipping, please contact us within five days including the day of delivery in cases of breakage or wrong product. We regret that any claims after this period is not acceptable.
On holidays, please contact us via FAX or Email. The day the message was received would be regarded as the day your claim was received.

In cases of breakage or wrong shipment
Please send us back the product and we will exchange it for a new one. However, we will refund instead of replacing if the product was out of stock. Comment-Niger will take responsibility for mailing cost to send the product back to us. Please send product to address listed below by freight collect made payable to Comment-Niger. We accept any courier service.
*Please send us back within seven days of claim.

Returning products for customer's convenience
Unfortunately we cannot accept any order cancellation, return, or exchange for reasons other than those listed above.

Refunds
Please bear in mind that we will take action for refunds after receiving the returned product. After checking the product's condition, refunds will be made directly to your bank account or by cash on a registered mail.

Address to return products
Comment-Niger
4-9-15 Goshogaoka, Moriya, Ibaraki 302-0119 TEL: 0297-48-7009

Shipment time
Products are dispatched within approximately one week after your order is confirmed.
<From dispatch to delivery>
Products are usually delivered the next day or the day after next of dispatch, depending on the area.

Time limit for returning products
Please get in touch with us within five days of delivery.

Return free of charge
Comment-Niger will pay for returning cost.
Any courier service is accepted. Please arrange for collection freight.
*We regret that any order cancellation, return, or exchange due to customer's convenience is not acceptable.